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BitDefender Reviews

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Overall Rating

4.3
13 Reviews
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About BitDefender

Bitdefender is a global leader in cybersecurity, providing advanced software solutions designed to protect devices. They offer a range of products and services for both home users and businesses. For home users, they offer All-in-One Plans and Device Security solutions for Windows, macOS, iOS, and Android. These include Bitdefender Ultimate Security and Bitdefender Premium Security, which provide complete protection, unlimited premium VPN, password manager, and identity theft protection. They also offer Bitdefender Small Office Security, Bitdefender Family Pack, Bitdefender Total Security, Bitdefender Internet Security, and Bitdefender Antivirus Plus. For Mac and mobile, they offer Bitdefender Antivirus for Mac, Bitdefender Mobile Security for iOS, and Bitdefender Mobile Security for Android. Their privacy solutions include Bitdefender Premium VPN and Bitdefender Password Manager. For businesses, they offer a security platform or managed service to become a more cyber-resilient business. Bitdefender is committed to defending organizations and individuals around the globe against cyberattacks to transform and improve their digital experience.

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BitDefender Customer Reviews (13)

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BitDefender Customer’s Q&A

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BitDefender Features and Benefits

Bitdefender is a market-leading antivirus tool offering excellent threat prevention and protection. Here are some of its key features and benefits:

  • Accurate and reliable antivirus: Bitdefender offers robust protection against various types of malware.
  • Comprehensive cybersecurity package: It provides a wide range of security features beyond just antivirus protection.
  • Low system impact: Bitdefender has a minimal impact on system performance, even during intensive scans.
  • Additional features: Bitdefender includes extra tools such as a VPN, password manager, and parental controls.
  • Secure browser: Bitdefender offers a secure browser for safe online payments.
  • Visual endpoint detection and response: This feature helps in identifying and responding to threats.
  • Plans for small businesses and enterprises: Bitdefender offers solutions tailored for businesses of all sizes.
  • Inexpensive personal plans: Bitdefender offers affordable plans for personal use.

These features make Bitdefender a top-notch security, performance, and usability tool for a broad range of users – from consumers and small businesses to enterprises. It's worth considering for anyone seeking a comprehensive antivirus solution.

About bitdefender.com Prices and Cost?

Here are the prices for various Bitdefender products:

  • Bitdefender Antivirus Plus for 3 Devices, 1 Year Subscription is priced at $29.99.
  • Bitdefender Internet Security for 3 Devices, 2-Year Subscription is priced at $99.99, but is currently on sale for $59.99.
  • Bitdefender Antivirus Plus for 1 Device, 1-Year Subscription is priced at $39.99.
  • Bitdefender Antivirus Plus for 3 Devices, 2-Year Subscription is priced at $89.99.
  • Bitdefender Ultimate Security Plus for up to 10 devices, with complete protection through Total Security, Unlimited Premium VPN, Password Manager, Identity Theft Protection Premium is priced at $239.99 for the first year, but is currently on sale for $149.99.
  • Bitdefender Ultimate Security for up to 10 devices, with complete protection through Total Security, Unlimited Premium VPN, Password Manager, Identity Theft Protection Standard is priced at $179.99 for the first year, but is currently on sale for $89.99.
  • Bitdefender Premium Security for up to 10 devices, with complete protection through Total Security, Unlimited Premium VPN, Password Manager is priced at $159.99 for the first year, but is currently on sale for $79.99.

Please note that these prices are subject to change and it's always best to check the official website for the most accurate and up-to-date information..

About bitdefender.com Payment Method?

Bitdefender customers can change their payment method and update their credit card details. If a transaction is canceled due to various reasons, customers will receive an email informing them that the credit card cannot be charged.

2Checkout (formerly Avangate, now Verifone) is the payment processor of products and services sold on the official Bitdefender website. This platform accepts a variety of payment methods including credit cards, PayPal, and more. It supports multiple currencies, making it a versatile solution for customers all over the world who purchase Bitdefender products and services.

To update the expiration date of a credit/debit card or to add a new credit card, customers can go to the Bitdefender store, type in the email address used to purchase Bitdefender, and then click on SEND ACCESS LINK. They should receive an email from 2Checkout (now Verifone). After clicking the link inside the email, they will be directed to 2Checkout MyAccount where they can update their billing details.

The supported payment methods currently include Credit Card, PayPal, Bank/Wire transfer, Cash at 7-Eleven/ACE (USA only), and Check (USA only).

BitDefender FAQs

FAQ

BitDefender Alternatives

Here are some of the top alternatives to Bitdefender:

  1. Kaspersky Internet Security: A comprehensive security suite with robust features.
  2. Norton 360 Deluxe: Known for its extra features and reliable antivirus software.
  3. McAfee Total Protection: Offers protection for unlimited devices, making it a good choice for families or individuals with multiple devices.
  4. Avira Prime: Notable for its system optimization features in addition to its antivirus capabilities.
  5. Intego Mac Internet Security X9: A top choice for Mac users seeking robust antivirus protection.
  6. TotalAV Total Security: An easy-to-use antivirus solution.
  7. Webroot Antivirus: Offers a wealth of bonus features.
  8. Avast One Platinum: A good choice for families due to its comprehensive protection.
  9. Trend Micro Maximum Security: Ideal for cross-platform users.
  10. ESET Home Security Essential: A top choice for tech-savvy users seeking advanced features.

Each of these alternatives offers unique features and benefits, so the best choice depends on specific needs and preferences.

FAQ

How To Open A BitDefender Account?

To open an account on Bitdefender, follow these steps:

  1. Open a web browser and navigate to the Bitdefender website.
  2. Look for the Sign Up or Create Account option.
  3. Fill in the required information, including a valid email address and a strong password. The password should be at least eight characters long and contain at least one number or symbol and both lower and uppercase characters.
  4. Click on the Create Account button to complete the process.

After creating the account, one can sign in to access Bitdefender services. Remember to keep the login credentials safe and secure.

FAQ

How do I receive my Invoice?

The invoice/payment receipt will be sent automatically to your billing e-mail address. You can also download or print an invoice from your Bitdefender Central account.
FAQ

What is Bitdefender Central?

Bitdefender Central is an online platform for managing all your Bitdefender products and subscriptions.
FAQ

What is Bitdefender's refund policy?

Bitdefender offers a 30-day money-back guarantee. You can request a full refund by reaching out to your vendor or Bitdefender's customer service team.
FAQ

What if I initiate a chargeback directly?

It is advised to contact Bitdefender first instead of filing a chargeback. The process can be lengthy, taking up to 3-4 months before you receive a final resolution.
FAQ

How can I modify the Auto-Renewal option?

You can cancel your subscription auto-renewal before the expiration date to avoid automatic billing.
FAQ

How does Bitdefender protect against ransomware?

Bitdefender protects against ransomware through a feature called Ransomware Remediation. This feature blocks ransomware attacks and automatically restores the content of your encrypted files without having to pay the ransom. Ransomware is malicious software that seeks to encrypt files and hold them for ransom. Bitdefender’s Ransomware Remediation backs up your files such as documents, pictures, videos, or music to make sure that they are protected from being damaged or lost in case of ransomware encryption. Each time a ransomware attack is detected, Bitdefender will block all processes involved in the attack and start the remediation process, while also notifying the user. This way, you will be able to recover the content of your entire files without paying for any asked ransom. The Ransomware Remediation module is located on the Protection screen. We recommend keeping the feature enabled to ensure that your files are protected against ransomware. When the Automatic restore option is enabled, Bitdefender will automatically restore files that were encrypted by ransomware. Hereby, you can enjoy a worry-free experience knowing that your files are safe. If you have to manually restore files that were encrypted by ransomware, there are steps provided within the Bitdefender interface. You can exclude trusted apps, so they are not blocked if they perform threat-like actions..

FAQ

How does Bitdefender protect my device?

Bitdefender provides comprehensive protection for your device through several mechanisms. It begins with an antivirus protection that recognizes malware, viruses, ransomware, and other undesirable software as soon as they appear on your device. Bitdefender maintains a threat defense database that’s constantly updated, so your devices are protected from the latest attacks.

In addition to antivirus protection, Bitdefender Total Security includes an array of essential extras. Web filtering blocks phishing and malicious websites. A firewall keeps network attacks at bay. There’s a spam filter, password manager, secure browser, anti-theft, a file shredder, a limited VPN, full-featured parental controls, and more.

Bitdefender BOX, another product from Bitdefender, acts as a hardware firewall overseeing all your network traffic. It watches for inbound traffic – defending your network from possible hacks or intrusions – and indeed outgoing traffic, moving to block things like requests to known malicious sites, or sending sensitive data over an insecure connection.

These features work together to provide a robust security suite that protects your device from various threats.

FAQ

Is there a free version of Bitdefender available?

Yes, there is a free version of Bitdefender available. It's called Bitdefender Antivirus Free and it's designed to protect Windows computers. This free antivirus software provides basic protection against e-threats and is quick to install and easy to use. It runs silently in the background and is light on CPU, so it won't slow down your computer. It also includes live customer support. You can download it for free from the Bitdefender website. If you need protection on more operating systems, Bitdefender Total Security offers cross-platform protection that covers Windows PCs, Macs, smartphones, and tablets..

FAQ

What is the difference between Bitdefender Antivirus Plus and Internet Security?

Bitdefender Antivirus Plus and Bitdefender Internet Security are both excellent at stopping malicious files before they start downloading, tagging links as safe or dangerous, and helping find vulnerable points in your system. However, there are some key differences between the two:

  • Bitdefender Antivirus Plus focuses on basic malware protection. It offers great overall protection for your computer without causing slowdown. It stops malware downloads, uses minimal resources, includes a vulnerability scanner, and provides social network protection. However, it does not include a firewall and may not work well in Edge.

  • Bitdefender Internet Security, on the other hand, provides advanced online protection. It includes all the features of Antivirus Plus, but also has additional tools including a personal firewall, parental controls, and webcam monitoring. These features are not available in Antivirus Plus.

In summary, if you're looking for basic protection, Antivirus Plus should suffice. But if you need more advanced features like a personal firewall and parental controls, Internet Security would be the better choice.

FAQ

About bitdefender.com Popular Products and Services?

Bitdefender is a global leader in cybersecurity, providing solutions with leading security efficacy, performance, and ease of use to small and medium businesses, mid-market enterprises, and consumers. Some of the popular products and services offered by Bitdefender include:

  • Bitdefender Internet Security: This product offers top-notch protection and uncompromising speed for Windows. It includes features like complete real-time data protection, advanced threat defense, web attack prevention, anti-phishing & anti-fraud, and Bitdefender Photonâ„¢.

  • Bitdefender Total Security: This is a comprehensive security solution that includes all the features of Bitdefender Internet Security and extends its protection to multiple devices.

  • Bitdefender Family Pack: This product offers the same comprehensive protection as Bitdefender Total Security but extends its coverage to up to 15 devices per household.

  • Bitdefender Central: This is a platform that provides security news and expert advice to ensure the safety of your devices and data.

Each of these products offers a range of features designed to protect your devices and data from various threats. These include real-time data protection, advanced threat defense, web attack prevention, anti-phishing & anti-fraud, network threat prevention, multi-layer ransomware protection, vulnerability assessment, and more. Bitdefender also offers game, movie, and work profiles to optimize your device's performance based on your activities. Please note that the availability and pricing of these products may vary, so it's best to check the Bitdefender website for the most accurate and up-to-date information.

FAQ

What is Bitdefender Photonâ„¢?

Bitdefender Photonâ„¢ is a scanning technology that revolutionizes the way your computer gets scanned and monitored without slowing it down. It's built on top of the SmartDB technology, and adds a critical component in the application reputation system of SmartDB: the Cloud. Photon offloads the antivirus scanner from processing known files that have not been altered by malware. It gradually discovers the currently installed applications on your computer and molds on every PC configuration individually by learning which processes need monitoring and which ones do not. The result is a lower number of files that need constant supervision and less system resource spent on watching perfectly safe applications, which allows the scanner to fully concentrate resources on potentially malicious files. This technology helps Bitdefender adapt to the hardware and software configuration of your system to save computing resources and improve speed and performance..

FAQ

What is the refund policy of Bitdefender?

If you're not 100% happy with your Bitdefender purchase, you're free to change your mind and request a full refund. Bitdefender offers a 30-day money-back guarantee. If you are not completely satisfied with your Bitdefender renewal or new purchase, the easiest way to receive a refund is to reach out to your vendor or to their customer service team. Note that Bitdefender customer service can only refund orders placed directly through their official website. If you purchased Bitdefender from another seller, please get in touch with them to get your refund. If you placed your order directly through the official Bitdefender website, their customer service team can help you with a refund. Once they initiate the refund, the money should be returned to your account within 5 business days. If you choose to initiate a chargeback with your bank, credit card company, or PayPal, the process can be lengthy, taking up to 3-4 months before you receive a final resolution. Shoppers may request a reversal of funds directly to their bank or PayPal account only if they have paid using a credit or debit card, or PayPal. This process is referred to as a chargeback. If you do proceed with a chargeback, the process of a transaction being reversed entails the following challenges: You start a chargeback dispute, and it will take a maximum of 15 days for the request to reach 2Checkout/Digital River, their payment and billing processors. Then, 2Checkout/Digital River will provide the required documents to the bank, which can take up to 90 days. After that, the bank will send their final decision based on the details received from both 2Checkout and you, which may take up to another 30 days. Their payment processor is notified about the chargeback resolution. If you are not satisfied, email them within 30 days of purchasing Bitdefender on the official website, and they will give you a full refund..

FAQ

bitdefender.com Return Policy?

Bitdefender offers a 30-day money-back guarantee. If you're not 100% happy with your purchase, you can request a full refund. The refund process is initiated as soon as your request is received, and the money should be returned to your account within 5 business days. However, this applies only to orders placed directly through the official Bitdefender website. If you purchased Bitdefender from another seller, you need to get in touch with them for your refund.

As for the shipping policy, Bitdefender is a digital product, and it doesn't have a physical shipping process. Once you purchase a Bitdefender product, you should receive an email with the product key and instructions on how to download and install the software. If you don't receive this email, check your Spam or Junk folder. If you still can't find the confirmation email, you can contact Bitdefender's customer service team for assistance.

Please note that if you're having an issue with placing an order or completing a purchase on the official Bitdefender website, you can try clearing your browser history, cache, and cookies. This usually fixes any page loading or progression issues with the website..

FAQ

What is the price of Bitdefender?

The price of Bitdefender varies depending on the specific product and the number of devices you want to protect. Here are some examples:

  • Bitdefender Total Security 2024 for 5 devices with a 2-year subscription is priced at \$74.99.
  • Bitdefender Antivirus Plus for 3 devices with a 1-year subscription is available for \$29.99.
  • Bitdefender Total Security 2024 for 10 devices with a 1-year subscription can be purchased for \$99.99.
  • Bitdefender Family Pack for 15 devices with a 1-year subscription costs \$119.99.
  • Bitdefender Total Security for 5 devices with a 2-year subscription is priced at \$52.23 after an 18% reduction.
  • Bitdefender Total Security for 5 devices with a 3-month subscription is available for \$2.27 after a 62% reduction.

Please note that these prices are subject to change and it's always a good idea to check the official Bitdefender website or authorized retailers for the most accurate and up-to-date pricing..

FAQ

Does Bitdefender offer a free trial?

Yes, Bitdefender does offer a free trial. You can try the latest Bitdefender products before you buy by choosing a product and downloading your free 30-day full trial version. The trial has the same features included in the paid version. This gives you the chance to test out the product for free for 30 days before buying it. In addition, Bitdefender also offers a free antivirus software for Windows that you can download and use. It runs silently in the background and stays out of your way, providing protection against even the fastest-evolving attacks. It's light on CPU and includes live customer support. Please note that the information might have changed, so it's always a good idea to check the official Bitdefender website for the most accurate and up-to-date information.

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